SO YOU’VE DONE IT
During an inception, we do regular playbacks to share insights, align and drive decisions. At the end, we do a final play back where we share our reponse to the inception brief (often a lightweight solution approach with a delivery and cost proposal).
After this, a decision will be made on how toproceed.We also take the opportunity to reflect, learn and improve for the future.
Here are some key considerations for this phase:
The final play back must be problem oriented. Ensure you address the problem and answer all questions via a ‘narrative’ that outlines clear recommendations and next steps, but also assumptions, risk and dependencies.
Keep it brief and actionable. You want to leave the client with insightful answers to help them make a decision – not a shiny deck they can’t do much with.
This is an ideal opportunity for all parties to assess whether this initiative is a good fit for all parties (i.e. not only the client).
We take this as an opportunity to learn from our clients as well as our team, to optimise our ways of working with this particular client, as a team and as an organisation.